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The Grill Room at Down Hall Hotel

Matching Road, Hatfield Heath, nr Bishops Stortford, United Kingdom, CM22 7AS
Restaurant info
Opening Information

Lunch 12.30pm – 2.30pm (Special Sunday Lunch menu)
Dinner 6.30pm – 9.30 pm Monday – Sunday

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About The Grill Room at Down Hall Hotel

The Grill Room Restaurant is an ideal location for informal dining in beautiful historic surroundings. Located at Down Hall Country House Hotel, the restaurant is decorated with Italian wood flooring, dark wood tables and large windows that let in an abundance of natural daylight.

The Grill Room Restaurant offers a contemporary British menu with the finest ingredients sourced from our own vegetable garden or the local area.

Afternoon Tea is served daily between 2pm and 5pm

Cuisine: British
Dress Code: Smart Casual
Price point: $ $ $
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Avios will be awarded within 14 days from dining.
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85
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3
1 Star:
3
Visited On Sunday, 15 October 2017

Excellent food, drink and service, but because we were seated at a side table, we were unable to appreciate the views from the windows. Otherwise a really enjoyable experience, with the waitress going the extra mile to ensure that we had a great time. Thank you.

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Visited On Friday, 13 October 2017

I booked for afternoon tea for my partners birthday. It was delicious and we thoroughly enjoyed it. Had to take home some cakes as too full! Stunning venue and grounds and the service was fantastic. Looking to come back again and take advantage of the spa/afternoon tea package! The only improvement would be to have some music playing or someone playing some live music like the piano or harp to add a bit more atmosphere.

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Visited On Monday, 09 October 2017

Had a leisurely afternoon tea for my friend's birthday. Both the food and staff were lovely, would definitely recommend

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Visited On Sunday, 08 October 2017

excellent lunch, just that the roast potatoes on this occasion were not up to the normal standard. had to wait a long time between starter and main course possibly due to a large party of people in the Grill Room.

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Visited On Thursday, 05 October 2017

Very enjoyable afternoon great service and excellent food

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Visited On Sunday, 01 October 2017

The pot of tea served to us was weak and lacked any real taste. Needed at least double the leaves added to the pot. The finger sandwiches were a completely pointless re-inventions of british classic smoked salmon, egg and cress, cucumber, ham and tomato and cheese and tomato. They failed miserably. The "speciality" breads were a complete failure, in particular the black bread which tasted of charcoal. The single pot of jam on the table was entirely inconsistent with the price charged for tea, an eye watering £25.00 per person plus £7.00 per person for a small glass of very standard prosecco. Service was lacklustre, the few duty staff looked bored and our greeting was uninspired and without warmth. A disappointing experience at prices close to top London hotels.

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Visited On Sunday, 01 October 2017

Enjoyed a lovely afternoon celebrating my mums birthday she loved the food and the surroundings will definitely be returning soon

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Visited On Friday, 29 September 2017

Flys (tiny ones)! In the bar next to the restaurant and a few in the restaurant were quite annoying and spoilt the experience of the evening! The food was lovely, puffed pork skin was amazing! The lamb starter was great and we both had steak which was nice. I ordered Med/Rare which was more medium (slightly disappointed). My husband had rare which was better. We ordered a bottle of wine (cheaper of two malbecs) which was lovely and great with the steaks. The flys and overdone steak was the dampener!

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Visited On Friday, 22 September 2017

We had a fantastic night at Downhall Hotel. Our room was lovely and our bed very soft. Staff were very polite and helpfull, and the food was cooked to perfection. If I had to say something negative, then it would be that for the price there wasnt exactly a lot of food. Think nouvelle cuisine... which is great but not overly generous in portion size. I think this is what you would expect however from a hotel such as this, but be prepared to get sides etc to fill it out if your extra hungry like I was. We will definitely be staying again!

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Visited On Friday, 22 September 2017

We visited Down Hall for Afternoon Tea in February and was very disappointed and was offered a complementary one for another visit. We booked our visit today and had such a lovely time and the food was really good - shame we couldn't finish it all but we were able to take it home. We had a couple of dietary requirements and so the kitchen made our Afternoons Tea to meet them without a fuss. The sandwiches were great and the scones were yummy and so were the sweets, especially the rhubarb tart (which was quite similar to a cheesecake but YUM!) The staff couldn't have done more for us and made us feel very special! We went for a walk after as it's such a lovely day and the grounds were beautiful and well kept. We will now be returning again as happy customers.

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Visited On Wednesday, 20 September 2017

lovely place and the service was very good, attentive young lady. Too much to eat but the uneaten cakes were boxed up for us. Fully recommend the Down Hall Hotel

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Visited On Sunday, 10 September 2017

Our stay at Down Hall was very enjoyable. The only negatives were the food was not to the standard we expected and the shower hot water was not very hot ! We felt that some of the food was not cooked well and the selection was not extensive. The food we had the lounge on Sunday evening was better than we had in the restaurant on Friday and Saturday nights.

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Visited On Saturday, 09 September 2017

A lovely relaxing afternoon in a tranquil setting.

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Visited On Wednesday, 06 September 2017

Afternoon tea was lovely. Catered for a customer with a nut allergy flawlessly without any hassle. Plenty of food and tea, service was very friendly and efficient.

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Visited On Sunday, 03 September 2017

Great Sunday lunch

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Visited On Monday, 28 August 2017

Fantastic food! Lovely experience.

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Visited On Saturday, 26 August 2017

Good food. need more sandwiches than cake I think it would be better

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Visited On Saturday, 26 August 2017

Attentive staff, good choice of teas and tasty food. We enjoyed our first visit to Down Hall.

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Visited On Saturday, 26 August 2017

We had a very enjoyable time at Down Hall. The service was fantastic! Very grand & luxurious and excellent value for money. We'll certainly be returning. Many thanks

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Visited On Tuesday, 22 August 2017

I was a little disappointed in the sandwiches. For the price I do feel you could have added more. Their was also no atmosphere, classical music playing would have been nice.

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Visited On Monday, 21 August 2017

After our last visit to Down Hall which was disappointing, today has lived up to everything I would have hoped for.

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Visited On Sunday, 20 August 2017

Enjoyable afternoon to celebrate my wife's birthday

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Visited On Saturday, 05 August 2017

Erhan Karadag is to be commended for making our family reunion dinner extraordinarily special. We all had a wonderful time at Down Hall. The service was impeccable and the food was delicious. I cannot thank Down Hall enough for all they did to give our family a very memorable evening.

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Visited On Sunday, 13 August 2017

A very enjoyable afternoon. The staff were all very friendly and helpful and the waitresses very attentive. We will be back!

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Visited On Saturday, 05 August 2017

First class service, food excellent!

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