Hardwick Hall Hotel

Hardwick Hall Hotel, Sedgefield, Sedgefield, United Kingdom, TS21 2EH
Restaurant info
Opening Information

Lunch in The Hardwick Bar is served Monday - Saturday from 12:00 - 18:00
Sunday Lunch is served 12:00 - 15:00
Afternoon Tea is served
Monday to Saturday 12:00 - 18:00
Sunday 16.00-18.00

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome

About Hardwick Hall Hotel

Hardwick Hall Hotel is the perfect venue for dining in luxurious surroundings. The hotel is ideally situated just off the A1(M) and A19 in Sedgefield, not far from Middlesbrough, nestled in the beautiful County Durham countryside and surrounded by the magnificent Hardwick Country Park with ample free parking on site.

Afternoon Tea is served daily 12.00-17.00 and Sunday 16.00-18.00

Cuisine: British
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
210
4 Stars:
61
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25
2 Stars:
18
1 Star:
8
Visited On Sunday, 25 October 2020

Food was good but could have been warmer. Service was very good.

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Visited On Saturday, 24 October 2020

Very nice meal and decided to stay the night and get breakfast! We loved our stay and the food was great. The staff were so lovely also.

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Visited On Saturday, 24 October 2020

Excellent value for money and exceptional service. We’ll be back!

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Visited On Tuesday, 20 October 2020

Beautiful really enjoyed it. Thank you will be back soon x

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Visited On Friday, 09 October 2020

Lovely stay. Only negatives were no hairdryer in the room and marks all over the headboard. Other than that, perfect!

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Visited On Monday, 12 October 2020

Second time visiting in recent weeks. Lovely food and service

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Visited On Wednesday, 30 September 2020

the food in this establishment was it's only saving grace. The dining areas were filthy, cob webs above our heads in the evening restaurant, a very filthy floor and chair in the breakfast room, we were shown to another table which was just as bad and we then choose one which was moderately better, The "grumpy" waiter said the mess must have been from the day before!!!! He did summon a cleaner to vacuum up as we were dinning. NOT likely for us to return. Your chefs are the only light in this dismal, dirty and very, very tired old Hotel. Definitely not as depicted in your advertisement.

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Visited On Thursday, 01 October 2020

Very welcoming staff Mr Gash the server was lovely, well done!! Afternoon tea was beautiful, felt very safe too thank you!

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Visited On Saturday, 26 September 2020

Super fast efficient service in the rib room . Lovely food very well presented Only criticism we were charged for another tables bottle of wine but sorted out at check out

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Visited On Thursday, 24 September 2020

Excellent service in a lovely relaxing atmosphere, would definitely visit again

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Visited On Wednesday, 23 September 2020

Absolutely all aspects perfect really enjoyed it definitely recommend you

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Visited On Wednesday, 16 September 2020

I would never in a month of Sundays go into a bar and order afternoon tea. Why on earth do you think it is acceptable to serve afternoon tea in a bar on a copper topped table?

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Visited On Sunday, 13 September 2020

Very welcoming and accomodating staff throughout.

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Visited On Saturday, 12 September 2020

The staff are wonderful and ensure customers are well looked after lots of measures in place for the new way of working since Covid. Hotel is beautiful and well maintained we were there for the organised event we had a fabulous time every aspect of the event was very well organised.

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Visited On Thursday, 10 September 2020

We were served by a lovely red-haired Scottish(sounding) girl. She made sure we had plenty of tea and kept checking in on us even though she was very busy. We also really appreciated being forewarned that the sausage rolls were vegetarian, even if they did look and taste like meat which helped avoid anxiety/situation so that was good too. The sausage rolls themselves were delicious and I definitely would have asked if they were meat so it shows staff are really thoughtful and go that extra mile to help. Definitely planning to return soon.

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Visited On Monday, 07 September 2020

Laura staff could not have been more helpful or accommodating. They packaged up and an additional afternoon tea as a takeaway and also searched the hotel to find an alternative flavour of jam as one of our party is picky and awkward!! Food was great too but the staff really made it for us.

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Visited On Thursday, 03 September 2020

Excellent food and service

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Visited On Thursday, 03 September 2020

Service was excellent.

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Visited On Monday, 31 August 2020

Lovely food, great service and we felt comfortable.

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Visited On Monday, 31 August 2020

Lovely experience. Please pass on our sincere thanks and praise to Helen and Ryan, they were attentive, great customer service and made my birthday night so special!

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Visited On Thursday, 27 August 2020

I booked afternoon tea for my parent through your online service. It didn't ask for payment, when I rang to clarify I was told to ring on day of appointment and pay over the phone, probably because the staff member was too busy with your outdoor festival to care about a measly afternoon tea. I called as instructed and was told it was not possible, no way at all ..... So parents had to pay for their own treat. I was embarrassed, they were embarrassed and the treat ruined

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Visited On Monday, 24 August 2020

What a delightful treat! I can highly recommend the afternoon tea. Lovely sandwiches, savouries, cheese and fruit scones along with a selection of cakes. The staff were very friendly and checked on us several times to see if we needed anymore tea or coffee. We were given a box to take away the treats we didn't manage to eat too. Great surroundings, service and super value for money. We will be returning soon.

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Visited On Monday, 24 August 2020

We regularly come for afternoon tea, we decided this time to take advantage of the governments eat out scheme. It was disappointing as it wasn’t the ‘Usual’ standard, we usually enjoy trio of scones & tastier sandwich fillings & wraps. Fantastic saving but saddened that it’s been cut back.

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Visited On Monday, 17 August 2020

The staff serving were absolutely run ragged, struggling to see to everyone. Each individual was really pleasant & polite but they were clearly under far too much pressure. We waited an hour for 3 ciabattas & a soft drink I ordered never came. The room & surroundings are beautiful. We didn’t know where to go, so we went into hotel reception to ask. The staff member at the desk was on the phone/asking her colleagues something in the office behind. Even though we stood there for a good few minutes & were seen, not one of them acknowledged us. We therefore walked back out & ended up searching around the back of the building only to discover locked entrances. Very disappointed & therefore cancelled another booking I had for tomorrow.

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Visited On Thursday, 20 August 2020

We thoroughly enjoyed our stay at the hotel. The staff were all very friendly and the manager was very helpful and attentive. We will be back.

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