Last Orders in the restaurant 9.30pm
Monday - Thursday, 10.00pm on Friday and Saturday, 9pm on Sunday.
Contact the restaurant team direct on 02920 111103.
- Families and Children Welcome
- Outside Seating Area
- Business Lunch
- Free WiFi
- Children's Menu available
- Disabled Access
- Buffets, Business Meetings, Functions catered for
- Weddings and Other Private Parties Catered for
- Gluten Free Available
- Dietary Needs Catered For
About Laguna Kitchen & Bar
Situated in the Park Plaza Hotel in the centre of Cardiff, the independently owned, family-run Laguna Kitchen & Bar has established itself over the past 12 years as an impressive fixture of Cardiff’s dining experience.
The award-winning restaurant serves Modern British cuisine with a twist of Welsh character, using the very best local produce to satisfy every palate.
The restaurant’s open kitchen and iconic wine wall create a charming and sophisticated environment ideal for a long, lingering lunch, 3 course dinner or an indulgent Afternoon Tea.
For a more relaxed ambience, the Laguna Bar features low tables, cosy sofas and intimate booths ideal for cocktails and conversation in the heart of the city. When the weather is favourable, the bar’s leafy, open-air terrace offers a unique area for al fresco dining.
The restaurant’s menus are crafted and updated to feature the best seasonal produce, whether it’s the A La Carte, Lunch, or Pre-Theatre Menu. For the full experience, try the Chef’s Table Tasting Menu, featuring six courses with four glasses of handpicked wine to complement each dish perfectly.
We both really enjoyed the meal. Well put together and nicely presented. Waiting staff were attentive and friendly. Fuss was made over my birthday. We would definitely recommend the whole experience.
Service with a smile
First time here and the food, atmosphere and service was absolutely superb
Table for 7 people booked for 7.15pm and we were asked to ensure that we vacated by 9.45pm which in normal circumstances would not have been a problem but on this occasion we were kept waiting for approximately 45 minutes between the starter and main courses. Then when the main course arrived one order was missing 2 extra side dishes and the fish risotto was so stodgy as to be inedible and did not have any chorizo in it which was one if the reasons the guest ordering it had been attracted to that particular dish. To be fair the restaurant manager came over to apologise and removed the cost of 2 meals from the bill so we left satisfied that she had done her best to appease us. However as you will appreciate the long delay and problems with 2 main courses slightly spoiled what otherwise would have been a very enjoyable evening.
We attended Laguna on 16th February to celebrate my partners birthday and overall everyone was quite disappointed with the service we received. The food itself was lovely and the waitress was very pleasant, however, she did make an error whilst taking our main course orders. When the incorrect main was brought out the maître de/manager was very pushy and actually aggressive, and basically forced the main on us. I didn't want anyone to be waiting for food so decided to take the main but I'm honestly disgusted at how that so called manager behaved with us and the waitresses, who appeared to be quite intimidated by him. Some serious lessons in communication skills are required for him, or even better just replace him. It's a really shame that his behaviour has completely tainted the laguna restaurant for us and our friends, along with all family and friends we have told not to visit.
Chicken was dry and didnt come with enough sauce
Great experience at a great restaurant
Very dark, I’ve heard it said your appetite and taste is formed in your eyes , well not if you can’t see your plate in front of you. Felt a bit daft having to use the torch on my phone to see menu and my plate Staff were tremendous
Very attentive staff, food cooked perfectly
My friend and I had the Gentleman’s Afternoon tea. I was a little disappointed at the organisation. It wasn’t obvious where the restaurant was and then when we did find where to go and show to our table we we offered tea and the champagne at the same time. It didn’t really make sense but as I was paying for the champagne I didn’t want to say no I’m case I didn’t get offered again. The service was okay, there were plenty of staff on hand. The food was a little disappointing. The steak/beef in the sandwich/Yorkshire was really tough. The burger was really tasty though and the desserts was outstanding. I don’t this it was particularly good value for money I’m afraid.
Excellent food, layout of bill confusing with a spurious £40 room charge.
The gentleman's afternoon tea was incredible. Lovely surroundings and a nice atmosphere.
This is the 2nd visit and equally as impressive as the1st. Food delicious and good portion sizes. Value for money Good service and an excellent central location in the city.
Ive just got home & had food poisoning from your resturant! Not good as im pregnant, would have expected your food to be cooked on point. Staff in spa didnt know what day of the week it was and try to charge my partner for using the spa and robe when we had that all included under babymoon package. Hotel could have been cleaner. Cleaning staff stunk of bodly odur, not a nice smell to be greeted with. Resturant staff polite. Ambience of fires in reception & lighting was nice. Room was ok.
The food is incredible and very reasonable at £21 for 3 courses BUT again fell down on service. Waiter was blunt and rude, glass of wine took 20 minutes to arrive from a bar with no customers waiting at it and 3 bar staff. There seems to be a high turnover of male waiting staff and handover training seems lacking. No water brought to the table, no offer of bread just given, missing food. It’s a shame as we eat here regularly, I few sorry for the lovely lady manager having to read this review as she is fantastic. The result of this Sunday’s meal is out table of 7 will be giving the Laguna Kitchen a break for a while and trying some alternatives in Cardiff.
Had the champagne afternoon tea was beautiful, service and staff were brilliant I would highly recommend and looking forward to returning soon
Excellent Hendricks afternoon tea. Great service. Accommodating for dietary needs. 3rd time having it and still as good as the first time
We had the Hendrick's Gin Afternoon Tea in the Laguna Bar yesterday. It was beautifully presented, nothing was too much trouble and we even received a complimentary pot of tea and latte. The customer service is excellent - attentive but not intrusive and everything possible is done to make you feel welcomed. The food was top notch and we will be returning again soon. We have been for food on many occasions now both in restaurant, bar, cocktails, and afternoon tea and everytime everything has been spot on. Thank You Park Plaza!
Our waiter was amazing. I will definitely return
Beautiful food! Loved the morale of the staff kitchen. Good to hear them getting along whilst being professional and producing wonderful food! Fabulous service by the waiting staff. Thanks again!
Staffs helpful and friendly. Food fab. Everything okay
Excellent food and value for Money, I would happily have paid more as the food was extremely good. Our first visit as we had received a gift voucher for Christmas, it won’t be our last though! Thank You for an enjoyable day.
Great lunch with amazing service...plenty of food.
Lovely Gentleman Tea !