7-9:30am (Bank Holidays - Weekend times)
Afternoon Tea Mon-Sun
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Outsidein Restaurant
2AA Rosette Restaurant @ 4 Star Beales Hotel
Modern British Cuisine
Afternoon Tea is served daily 14.00-18.00
The food was very good, but unfortunately they only had a very limited choice. Half of the things on the menu were not available anymore, even though the restaurant was empty (only one other group was there). Further, I was served hazelnuts after I specifically stated to our waitress that I am allergic to nuts and sesame, this was not forwarded to the kitchen or other staff. In order to avoid an anaphylaxis I had to take a lot of medication. They did give us the dessert on the house, but honestly that is not a fair compensation considering how severe the mistake was.
The service was fantastic! Everything we asked for was provided and the staff went above and beyond to ensure we had the best experience possible. We arrived at the restaurant an hour earlier to decorate the table were we were given the choice of tables and offered a drink while setting up. When we arrived later on, we were offered prosseco on the house and throughout our afternoon tea we were offered refills. The food was delicious! When leaving the restaurant, our leftovers were boxed up to take away with us and the gentleman offered to carry any gifts to the car. Thank you for such a pleasant experience! I’d recommend the restaurant to anyone local or if you’re visiting the area.
Good value when using s Taste Card.
We arrived for our team Christmas lunch yesterday after a long and messy process of trying to make the booking. We could not fault the food, beverages or service on the day but the whole experience was ruined by the lack of communication or understanding from the bookings team. I booked the table over a month in advance after having to phone in three times to try to get through to someone and never receiving a callback. When the table was finally booked it turned out that the booking was made for the a la carte menu and not the Christmas Lunch as requested, at this point I had stated that we would continue with the a la carte booking and would be using Taste Card on the day. When we arrived we were told that we could not use the Taste Card despite the website advertising that Taste Cards are accepted throughout the month of December on the a la carte menu. In the end, we were able to use the Taste Card but the experience was already ruined by being messed about with the booking and having to argue on the day about being able to use the discount card. All in all, the waiting staff were fantastic and the food was very good but I would not book again purely due to the lack of competence from the booking staff and hotel management.
Confusion when we arrived, was asked if we booked through groupon and had we changed our booking from Sunday to Saturday, we did not get an offer from groupon or changed our booking. We asked if we could change a couple of the sandwiches as neither of us eat salmon we were told no and the chef said we could have the regular sandwiches or vegetarian option. We asked for more coffee before we ate our scones, this didn’t arrive and we had to ask a different waitress, who apologised and brought it straight away. We did have a voucher for afternoon tea and this was purchased at the full price (approx £35) but we were made to feel as if having a voucher in some way made made poor service acceptable. Having said all of this the afternoon tea was very tasty, especially the scones.
We had a lovely lunch. The food was a highlight. Staff were friendly but wouldn't say they went above and beyond. Found it odd that we were charged for extra bread.
My daughter (aged 12) and I had a very enjoyable experience at Beales Hotel. We both had afternoon tea via the groupon voucher and it was delightful. The food was good and it was exceptional value for money. My daughter gave it 10/10 - which doesn't happen often these days!! Well done Beales
Had a fabulous time! Great atmosphere and excellent service.
We would have liked a second pot of tea and when we asked and received our teapots it appeared that only hot water had been added, as all the tea was extremely weak.
Hi. Yes on arrival and it was very quite I was a bit phased...but the food was fantastic and well done Chef... we had three different dishes and deserts but it was all top class and we dine for lunch in lots of places...was definitely a Sunday lunch with a difference and ideal just across from the Galleria ...perfect day out..
Staff in restaurant didn't know I had book summer deal and overcharged me for meal & drinks I then had to show email to confirm my Entitlements.
Excellent food and drink, customer service was the best. only comment the beef on the main menu is very small potion considering the cost.
Excellent service as ever from Malvina and Leah, Green veg needed on the buffet. Regards, Andrew Beale
Quiet Monday lunch, so atmosphere was low.
The dinner service staff were very efficient and helpful. The breakfast was good with fried eggs, and/or poached haddock being cooked to order. Much better than the normal scrambled eggs which is the only offer in most hotels.
Lovely food, quick service and friendly staff. Will definitely visit again.
Great food reasonably priced presented very well and served with an efficient but friendly air
We have eaten here this Saturday and last Saturday. Food was excellent last night and the six of us enjoyed it. My only reservation is that the menu is very limited and was exactly the same both times. I would wait til you changed it to eat with you again.
Very nice meal in nice surroundings. The staff, whilst pleasant and trying to be helpful, are woefully undertrained. The restaurant manager needs to make sure they know the menu and can answer questions.
Lovely meal with great service. We ate here as part of a winter deal, with overnight stay. Amazing value for money, we'll definitely be back.
Lovely food, well presented
Excellent food and service
A very nice place with a very good service but the food was not great at all, neither my partner or myself were able to finish our food due to it not being very nice.
40th Birthday meal. Excellent food. Wonderful service thank you very much.
Really enjoyed our meal at the OutsideIn. My dad always enjoys the excellent food, and raves about it to his friends. Really good value for money, and Christina was a great host. Our thanks to the chef & team.